Last Update on: 27/11/2023
As our trusted customer, you share your prosomal information with us and we value your trust. We are promising you that we will handle your information very carefully and reasonably. We are not a seller of our customers prosomal information to others. This privacy policy describes how Gainya Food Products Private Limited (GAINYA) collect and handle your personal information. Also, you agree to us collecting, storing, transferring, and sharing all your collected information with third parties for the purposes mainly transaction in this Privacy Notice.
When you use to purchase our product through our mobile applications (GAINYA App) or GAINYA.in website that connect this Privacy Policy. This Privacy Policy does not affect other third party that are linked to or from the services provided.
1. Contact information: Name, email address, postal address, and phone number. 2. Payment information: If you make a purchase, we collect payment card numbers, financial account information, and other payment details. We are using Razorpay for our all-online transactions. 3. Feedback or response information: As per you feedback through the Services, or if you respond to a survey or other communication from GAINYA, we gather your valuable response including the content of your feedback information.
1. Business operations: To manage our business, such as: billing, accounting, improving our internal operations, and monitoring trends, usage and activities. 2. Product delivery: To provide our products shipping, and delivering your orders. 3. Product improvement: To improve our products quality, develop new products. 4. Personalization. To understand you and your preferences, to enhance your experience and enjoyment using our products. 5. Customer support: To send you information such as updates, order confirmations, delivery and pick-up notices, security alerts, and support and administrative messages. 6. Marketing and advertising. To create marketing materials; to communicate with you about GAINYA products, offers, promotions, and other information about our products and to display advertising to you. 7. Legal, security and safety reasons: For legal, security and safety reasons, like to protect the security of our systems and networks, communicate product recalls, or address legal and regulatory compliance obligations. For any other purpose described to you at the time information is collected.
We disclose personal information we collect to complete your transactions; fulfill orders or inquiries you have requested or authorized. For example, when you provide payment information to make a purchase, we will disclose that information with banks and other entities as necessary for payment processing, fraud prevention, or other related financial services. We may also disclose personal information for additional purposes, such as: Marketing, advertising and analytics providers: We disclose information with other marketing and advertising services to promote our and our suppliers’ products and services.
We offer choices about the personal information we collect about you. You can opt out of marketing communications by contracting us.